HOPE System Guide During the Day 9/19/97 Page 54

Completed (Delivered) Sales

When a sale is completed (that is a special order is fulfilled), either by customer pickup or by delivery or shipment to the customer, the effects of the sale must be recognized in the system.

The choice of "Completed Sale" from the Sales Menu allows this. Only use "N" (for New) if this is a new transaction being completed in one step, instead of a custom order.

Again, several steps happen (both visibly and in the computer records):

1) The line item records for those items delivered are so marked.

2) The sales tracking and accounting records are updated to reflect a completed sale.

3) The accounting records for the sale are completed. The customer deposit liability is eliminated, payment recognized, and the sale "booked."

The Completed Sale sub-menu which appears has choices based on the method of shipment or delivery.

Method of Shipment

1) Via our truck

2) UPS

3) Priority Trace

4) Via Delivery Service

5) Truck Direct from Vendor

6) RPS or Other Carrier

7) COD Required

8) Delivery Prepaid

9) All Funds Received

0) Leave Menu

Choose 9) All Funds Received ( Even if there is still some money owed. You will have the opportunity to specify the balance still to be paid.), and recall the correct order. The next screen you will see is below: Follow the instructions to enter current payments.

What was the customer's

(1) Name

(2) Order Number

(3) Date of Order

(4) Phone Number

Enter Your Selection: _