There are steps during every day which are basic for business success. They apply whether you have a walk-in trade, whether you travel, or whether your contacts are mostly by phone. Please take a minute to review the basics.
No business can afford to carry inventories today. Next to personnel, inventory is the greatest source of potential loss to the business. Accordingly, the key to success is to take advantage of today's "batch of one" manufacturing techniques and to make items on a custom basis, or to order from a distributor who carries products for immediate shipment. In either case, the key is to reduce the paperwork delays and chances for mistakes to an absolute minimum. This is a primary function of the CUSTOM ORDER choice from the HOPE Sales Menu.
Below is a list of other helpful choices:
| Choice | Description | Choice | Description |
|---|---|---|---|
| SALES FROM STOCK | Sales that do not require custom ordering | POINT OF SALE DATA ENTRY/PRICING | ____ |
| CUSTOM SPECIFICATION | Assures that the customer gets exactly what he/she wants | LAYAWAYS/PAYMENTS | Paying a deposit to secure an item for later purchase |
| COMPLETED SALES | An order is fulfilled | QUOTING AND ROOM PLANNING | Similar to custom ordering |
| SERVICE, ADJUSTMENTS AND REFUNDS. | Order changes | INQUIRIES/LOOKUPS | Easily locate a specific transaction |
| ORDER REPRINTS | Print a second copy of your last quote | HANDLING MONEY AND CREDIT CARDS | Very important for busniesses that process cash |
| GETTING PRODUCT INFORMATION | Capturing detailed information on products and services | MATCHING CUSTOMER REQUIREMENTS WITH PRODUCTS AND SERVIES | Customers are reviewed for interest matches | HANDLING MAIL, PHONE CALLS AND FAXES | A number of tools to help lessen the load |